These are frequently asked questions about our printables. If you have additional questions, please contact email@example.com.
Will anything be shipped?
No, all files are digital so nothing will be shipped.
What happens if a file I purchased gets updated?
Once you purchase a file, it is yours forever and any updates I make to that particular file will be included. So for example, if you purchase Super Bowl bingo cards in 2020, you will receive a link to updated cards for Super Bowl 2021. This is only for updates of existing files and does not include adding new items to bundles.
When will I receive my files?
You'll receive a confirmation email after your purchase confirming the sale. Minutes later you will receive a second email with link to download your files.
I'm having technical issues with my files. Can you help?
No, unfortunately technical support is not included.
What license does my purchase include? How can I use these files?
All files are for personal use only and the personal license covers one person's use only. Play Party Plan retains all rights, license, copyright, title, and ownership of all products.
If you would like a commercial license to use files for profit or sale of any kind, please reach out to firstname.lastname@example.org to discuss pricing for a commercial license.
Can I use multiple discounts at once?
No, only one discount code may be used per transaction. Discount codes are often only available for a limited time and if code is expired, discount will not be given.
Where do I enter the discount code?
On the checkout page you will see a box to enter your discount code. If it is not there, that means you are already taking advantage of another automatic discount on the site (e.g., buy X + Y and get both for 40% off) and discounts cannot be stacked. If you are already using another bundle discount, the discount code box will not show up.
My file isn't downloading, can you help?
Try to open the file on a desktop computer rather than a mobile device.